How to create a sub-account

Purpose of sub-accounts:
Sub-Accounts allow you to grant users to manage/create tickets, pay invoices, and any other owner related actions. It's vital to use sub-accounts instead of giving your account information to that user. By creating a sub-account, you are creating a new account, therefore you'll have to give this person the password after completing the following steps:

How to create a sub-account:
 Log in to your billing panel here.

2. On the left-hand side, click New Contact.

Fill in the contact information for this person.

4. Select Activate Sub-Account.

Assign desired permission levels and enter the password you'd like for this user to have.

6. Assign desired Email Preferences.

7. Click Save Changes.

If any information you see here is outdated please let us know by creating a support ticket. Thank you.

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