Frequently Asked Questions

Click on a question for detailed info.

All categories
All categories
Minecraft
Billing

Minecraft

HOW QUICK IS YOUR SUPPORT?
Are your Minecraft and Gaming servers on 24/7?
Can I switch between modpacks on my Minecraft server whenever I want?
Are the player slots unlimited/adjustable?
Do you provide DDOS Protection?

Billing

What payment methods do you accept?
How do I cancel my service?
How to do I upgrade/downgrade my service?
What happens if I do not pay on time?
What is your refund policy?