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Frequently Asked Questions

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All categories
All categories
General
Billing
Minecraft
Hardware

General

HOW QUICK IS YOUR SUPPORT?

ARE YOUR MINECRAFT AND GAMING SERVERS ON 24/7?

Do you provide DDOS Protection?

Can I move my server to a different location after I purchase it?

Billing

What payment methods do you accept?

WHAT HAPPENS IF I DO NOT PAY ON TIME?

WHAT IS YOUR REFUND POLICY?

Minecraft

Can I switch between modpacks on my Minecraft server whenever I want?

Are the player slots unlimited/adjustable?

What is the difference between Premium and Budget Minecraft servers?

DO YOU ALLOW CUSTOM JARS/MODS TO BE UPLOADED?

Is the latest version available on your servers?

Hardware

What are the specifications of BisectHosting server nodes?

Does BisectHosting limit the CPU power available to game servers?

Does BisectHosting lease or own its hardware?

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